Contact Us

We're thrilled that you're interested in connecting with us at MyTuning Portal. Our mission is to empower businesses like yours to launch and manage their own white-label file service platforms effortlessly. Whether you have questions, need assistance, or want to explore partnership opportunities, our team is here to assist you every step of the way.

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    FAQ

    Frequently asked questions

    If you have any other questions - please get in touch!
    Are you involved in vehicle performance upgrades and provide tuning services?
    Although we do not provide tuning services ourselves, we have a long-standing partnership with many of the most trusted ECU file service providers in the UK, DE, IT, TR. Our primary focus is on developing advanced software solutions that are tailored to the needs of the automotive industry, and our dealer portal software is highly regarded by professionals in the remapping industry.
    Can your portal be installed and run on a server that I manage?
    We understand that you may prefer to host our portal software on your own server, but unfortunately, it's not possible. Our software is highly complex, and it requires a specific server setup to operate optimally. As a result, our team manages the hosting environment to ensure the portal runs continuously and without issues.
    How is my data protected, and who has access to it?
    We take data security very seriously and have implemented strong controls around access to your data. You, our team, and any other authorized individuals or teams will be able to view your data. Additionally, we encrypt the databases of each company using our cloud platform to ensure maximum data security.
    Can I purchase your portal software for a one-time fee, rather than subscribing to a recurring payment plan?
    The answer is YES. We give our clients the ability to pay a one-time fee with no hidden costs for our file service portal and they only have to renew the server after the second year.
    I have an existing portal with users. Can they be moved to your platform?
    Yes, we offer assistance in migrating your dealers to the new portal. To get started, your dealers will need to register new accounts on the new portal. From there, we will help you transfer any remaining balance from their old accounts to the new ones.
    What is the estimated timeframe for receiving my portal after placing an order?
    We usually require 24 hours to set up our Base portal after you place an order. You can track the progress of your portal anytime from our client's panel. If you require additional features that require development, it may take up to one week to complete, depending on the complexity of the work.

    BLOW AWAY THE COMPETITION

    At our company, we believe in providing transparent pricing and top-notch services without any hidden fees. We offer high-performing systems that are backed by reliable support and are available to you round the clock. Our systems have an uptime of 99.9%, ensuring that your business operations run seamlessly without any interruptions. Choose us for a hassle-free experience and peace of mind.
    GET STARTED